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HIPS Finder Ltd, frequesntly asked questions

Come on get your feet wet and join in at HIPS Finder LtdPlease read through these questions fully to see if we have already answered your question. If you want to search for KEYWORDS the press CTRL + F on your keyboard and you can do a keyword search on this page.

Please note we cannot guarantee to answer all emails which is why we have generated this self help area.

General Questions

What is the difference between HIPS Finder™, Club Finder™ and Ad Finder™?
How long has HIPS Finder Ltd™ taken to develop?
Can I talk to someone?

Club Finder Questions

How can I add my Club?
How do I find my Unique HIPS ID?
Why is there a charge for Clubs and Organisations?
Is it an Annual Membership Fee?
I have paid via PayPal but my Club is not apprearing in a search?

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What is the difference between HIPS Finder™, Club Finder™ and Ad Finder™?
There are 3 sides to the website, HIPS Finder™ is where the general public can come and seek out or learn more about a Hobby, Interest, Pastime or Sport using our FREE matching service or by entering a Keyword. Club Finder™ enables those that have found a new interest to find any local clubs and organisations by entering their postcode and a vicinity search. Ad Finder™ is a market place to buy and sell goods, advertise local events and publish news related items and notices. back to top

How long has HIPS Finder Ltd™ taken to develop?
HIPS Finder Ltd™ has been in development for 15 years, it was originally going to be launched as a book (this still may happen) but since the advent of the internet it is ideally suited to this medium and also allows many FREE features to be put online. back to top

Can I talk to someone?

The general rule of thumb is that all questions will be dealt with via email initially, practice shows that the person asking the question is normally more precise when presenting their problem and it is quicker and easier for us to email links back than to read them out via the telephone. If you want someone to call you back, please use the contact us page and make sure you include your telephone number. However we cannot promise to return all calls. back to top

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How can I add my Club?
For a small annual admin fee you can sign your club up. We believe you should not be charged the earth for this and even offer a FREE option. Our prices are set so that a Standard listing price should be covered by just one new member joining up, so you should have nothing to loose and everything to gain from signing up on HIPS Club Finder™. For more information on how to sign your club up please click here to visit the HIPS Club Finder™ Sign up Form where more details are available. back to top

How do I find my Unique HIPS ID?
We have provided a Keyword search page to make this process easier click here to visit our HIPS Club Finder™ Sign up Form where you can perform this search. back to top

Why is there a charge for Clubs and Organisations?
As we will be referring people to most Clubs and Organisations and they will in effect gain financially from this service, we have introduced a small charge to cover bandwidth usage of the National Record and a Listing admin fee. Our research shows this fee is normally less than the average annual fee of most clubs so effectively one new member will pay for the entry. However we do also offer a FREE entry, but this is your name only and no contact details will be provided. back to top

Is it an Annual Membership Fee?
No HIPS Club Finder™ does not offer membership status, the Listing Fee is a one off non refundable payment. This is to be paid on an annual basis. We are a high ethics and family run company and profit is not our motivation however there are running costs and these must be met in order to deliver the high standards you expect from a professional company.

I have paid via PayPal but my Club is not apprearing in a search?
If you paid via a credit or debit card your listing should be active, please contact us with your PayPal Transaction ID. If you paid via your PayPal account please look to see if you have paid with an echeque. Do this by logging into PayPal and find the transaction, if it is shown as pending then the funds have not been received from your bank account yet and therefore have not been credited to our HIPS Finder account. When your funds have cleared (normally 4 - 5 working days) the listing will then become active. If after the payment is shown as Completed and the listing is still not showing up please contact us quoting the PayPal Transaction ID. back to top





*All HIPS submitted will be entered into the HIPS Database, however not all HIPS will be published. Those that are illegal, offensive or of a sexual nature will not appear as part of the main stream search. HIPS is an ethical and family orientated company and its decision on all matters is final.

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